1. Introduction
Productosparaviverismo respects the privacy of visitors and customers and processes personal information in accordance with applicable legislation, including the General Data Protection Regulation (EU) 2016/679 (GDPR), the UK GDPR where applicable, and the Mexican Federal Law on the Protection of Personal Data Held by Private Parties (Ley Federal de Protección de Datos Personales en Posesión de los Particulares).
This Privacy Policy explains how personal information is collected, used, stored, and otherwise processed when you use this website.
2. Data Controller
For the purposes of applicable data protection legislation, Productosparaviverismo is the data controller responsible for determining the purposes and means of processing personal information collected through this website.
3. Information We Collect
Depending on your interaction with this website, Productosparaviverismo may collect:
Name;
Billing and delivery information;
Email address;
Telephone number;
Order information;
Communications submitted through contact forms or email;
Device, browser, and website usage information collected through cookies where consent has been provided for non-essential cookies.
4. Purposes of Processing
Personal information may be processed for purposes including:
Processing and administering orders;
Communicating regarding enquiries or purchases;
Complying with applicable legal and regulatory obligations;
Maintaining website operation;
Improving website functionality through consent-based analytics where applicable.
Personal information is processed only where an appropriate legal basis exists under applicable law.
5. Payment Processing and Security
Payments made through this website are processed by Stripe, Inc. acting as the payment processor.
Important Notice: Productosparaviverismo does not receive, process, or store complete payment card details (such as full credit card numbers or CVV codes) submitted during the payment process. All payment data is handled directly by Stripe in accordance with its PCI-DSS compliant infrastructure and its own privacy and security practices.
6. Cookies
This website uses cookies. Strictly necessary cookies are used to enable essential website functions. Non-essential cookies are activated only after you have provided consent by selecting the “Accept” option displayed within the Cookie Banner. Further information is available in our Cookie Policy.
7. Sharing of Personal Information
Personal information may be shared only where appropriate and for purposes connected with website operation, payment processing, legal compliance, or the performance of requested services. Recipients may include payment processors (Stripe), service providers acting on documented instructions, and competent public authorities where disclosure is required by applicable law.
8. International Processing
As Productosparaviverismo operates from Mexico while serving customers located in European countries, personal information may be processed in different jurisdictions where this is necessary for the administration of orders. Where required by applicable European data protection legislation, we apply appropriate technical and organizational measures to ensure that your personal information is protected to a standard equivalent to the protection provided under the GDPR.
9. Retention of Personal Information
Personal information is retained only for as long as reasonably necessary for the purposes described in this Privacy Policy or to comply with applicable legal, accounting, and regulatory obligations.
Customer account and order records are generally retained for up to seven (7) years after the relevant transaction;
Correspondence is generally retained for up to three (3) years after the final communication;
Cookie consent records may be retained for up to twenty-four (24) months.
Following the expiry of the applicable retention period, personal information is deleted or anonymised where appropriate.
10. Your Rights
Subject to applicable legislation, individuals may request access to, correction, deletion, restriction, objection, or data portability of their personal information. Requests may be submitted using the contact details provided below.
11. Changes to this Privacy Policy
This Privacy Policy may be updated to reflect legal, regulatory, or operational developments. The version published on this website replaces all previous versions from its effective date.
12. Contact Information
PRODUCTOS PARA VIVERISMO EN MÉXICO S.A. DE C.V.
Registration Number: PVM910814983
Address: Blvd. Paseo Cuauhnáhuac Km 13.9, Progreso, 62550 Jiutepec, Morelos, Mexico
Email: resin@productosparaviverismo.com
Telephone: +52 777 320 9234